All goods delivered to the UK (including Channel Islands) are sent either by Royal Mail or Courier Monday – Friday (excl Bank Holidays). Orders received after 3pm on a Friday, over the weekend or on a Monday will be processed on Tuesday.

Standard Delivery: £4.45 

Most orders are despatched the same day, though during extremely busy periods, it may take an extra day or so to despatch your order. Orders will be sent using either Royal Mail Tracked 48 or DPD.

Royal Mail Tracked 48 is not a guaranteed service, though most orders do arrive in two days. However, please allow 13 working days from dispatch of your order for delivery (this is a time limit imposed by Royal Mail, not ourselves).

Please note that these orders can be sent to all UK postcodes (including Northern Ireland and the Channel Islands). For large, heavy (more than 2kg) or high value orders we reserve the right to upgrade delivery from Tracked 24 to an insured next-working-day courier service at no extra cost. If you require your items urgently, please consider our next-working-day courier option detailed below.

Express Delivery: £5.45

Most orders are despatched the same day, though during extremely busy periods, it may take an extra day or so to despatch your order. Orders will be sent using either Royal Mail Tracked 24 or DPD.

Royal Mail Tracked 24 is not a guaranteed service, though most orders do arrive next day. However, please allow 13 working days from dispatch of your order for delivery (this is a time limit imposed by Royal Mail, not ourselves). 

Please note that these orders can be sent to all UK postcodes (including Northern Ireland and the Channel Islands). For large, heavy (more than 2kg) or high value orders we reserve the right to upgrade delivery from Tracked 24 to an insured next-working-day courier service at no extra cost. If you require your items urgently, please consider our next-working-day courier option detailed below.

Small Items up to 100g: £2.75 (excluding yarn)

Most orders are despatched the same day, though during extremely busy periods, it may take an extra day or so to despatch your order. 

Royal Mail Tracked 48 is not a guaranteed service, though most orders do arrive in two days. However, please allow 13 working days from dispatch of your order for delivery (this is a time limit imposed by Royal Mail, not ourselves).

Please note that these orders can be sent to all UK postcodes (including Northern Ireland and the Channel Islands).

Royal Mail Special Delivery: £10.75 - Up to 1kg

Most orders are despatched the same day, though during extremely busy periods, it may take an extra day or so to despatch your order. Royal Mail Special Delivery is a guaranteed tracked service, orders should arrive the next day, Saturday delivery is an option but please contact us as this will incur an additional fee. This is a tracked service. Please note that these orders can be sent to all UK postcodes (including Northern Ireland and the Channel Islands), however delivery to the Scottish Highlands & Islands may take up to 3 days. 

Courier Service (1-2 working days): £12.50

UK mainland only. All orders received before 12 noon (Monday-Friday) will be despatched the same day, for next working day delivery via courier. Our courier does NOT count Saturday as a working day this means that orders sent on a Friday will be delivered on the following Monday, and any orders placed over a weekend will be sent on the following Monday for delivery on Tuesday.   The exception to this is for Bank Holidays, our courier does not collect or deliver on bank holidays, so where an order is placed the day before a Bank Holiday, it will be delivered on the next working day.  Where an order is placed on a Bank Holiday, it will ship the next working day for delivery the following day.

Please note that courier orders can only be sent to mainland UK addresses (i.e. not Channel Islands, Isle of Man, etc), and delivery to Scottish Highlands & Islands may take 2-5 working days. Affected postcodes are: AB30-38, AB41-56, FK17-99, G83, HS1-9, IV1-63, KA27-28, KW1-17,  PA20-78, PH15-99, TR21-25, ZE1-3.

Free Delivery for orders over £30 - excluding sale items

Free delivery will be automatically applied at checkout on all orders with over £30 of full priced items.

Most orders are despatched the same day, though during extremely busy periods, it may take an extra day or so to despatch your order. Orders will be sent using either Royal Mail Tracked 48 or DPD.

Royal Mail Tracked 48 is not a guaranteed service, though most orders do arrive in two days however, please allow 13 working days from dispatch of your order for delivery (this is a time limit imposed by Royal Mail, not ourselves).

Please note that these orders can be sent to all UK postcodes (including Northern Ireland and the Channel Islands). For large, heavy (more than 2kg) or high value orders we reserve the right to upgrade delivery from Tracked 48 to an insured next-working-day courier service at no extra cost. If you require your items urgently, please consider one of our other delivery options detailed above.

Click and Collect from store – Free

We offer a free click and collect service from our store in Burbage, Leicestershire only.